Frequently Asked Questions - Billing & Payment
- How can I purchase and activate a Premium Plan?Learn how to upgrade your local page with our premium plan with these steps.
1. Log in to your Top4 Account
2. Go to the Business section on the left side menu. Click on the "Upgrade Business" button
3. You will be redirected to our "Packages" page and you can choose a suitable plan for your business.
For more information on what you'll get for each plan, please contact our Support team at [email protected]. - How safe and secure are my card details?We used Stripe as our Payment Partners. We ensure that your card details are fully encrypted and processed over a secure server.
We do not store your card details. For more information access our Privacy Policy & Terms & Conditions or get in touch with one of our team members here. - I have multiple businesses. Can I use different cards for each business?Yes. We provide you with easy access to your preferred payment method. Don't forget to select the right card while adding credit points.
- Do you accept cash/cheque payment?We are sorry to say that we do not accept cash/cheque payments. However, we still accept credit cards and other payment methods that suit your convenience. Simply give us an email at [email protected] and our team can discuss solutions with you.
- How would you use my credit card details?Customer data privacy is the main concern in our business.
Your details are safe and secure. We assure you that we only use the credit card information for our billing only.
For more information access our Privacy Policy & Terms & Conditions or get in touch with one of our team members here.
