Frequently Asked Questions - Account
- How to create an account?Members need to create an account before they can add a business or claim business on Top4. Getting started is quick, easy and free!
To register:
- Click Sign Up at the right top of the Top4 homepage.
- Click the Sign Up with Email button.
- Enter the details you would like to use to sign into Top4.
- Click Get Started Today at the bottom of the form.
- You will receive a welcome email to the email addresses you entered in the form.
You should now be able to log in and begin your Top4 journey.
No Welcome Email?
If you have not received your welcome email, check your email junk or spam folders. Make sure to add [email protected] to your email safe list. - How to login & logout?Login
Once you’ve registered your account, you can log in to get started.
- Click Sign In at the top of the Top4 homepage.
- Enter the email and password
- Click Sign In.
Logout
How to Logout
- Click on the dropdown menu at the top right of the page.
- Click Sign Out.
You will be logged out of your account right away. - I’ve forgotten my password. How do I retrieve it? Click "Forgot your password" in the sign-in window. You will receive an email in the account you have registered. Follow the instructions in the email to reset your password.
If your email is not found, please contact our Support team at [email protected] for further assitance. - What if I want to edit
my account information, contact information and profile information?You can update your account details anytime you like. Click “Manage Profile” on the right-hand side of the screen after your log in and make the necessary changes.
- Who can see my profile?Your profile information can be seen by any visitor to Top4. Your personal information will remain confidential and will not be displayed publicly.
- I don't have a business email. How do I sign up?You must have a business email to sign up on Top4 and it has to match the domain name of your website. If your business email address doesn't match your domain name, then unfortunately it's impossible to create a new account.
- My business email is different from my domain name. How can I sign up?The business email you use to sign up on Top4 must match the domain name of your website. If your business email address doesn't match with your domain name, then unfortunately it's impossible to create a new account. See how the format should look below:
- How secure is personal information on Top4?Top4 will not share, sell or trade any piece of your personal information to anyone.
For more information about our privacy policy, please read here. - Can I change my account email?Your account email is your unique ID on Top4. As such it is not changable. However, if you insist on changing it for whatever reason, you can contact our Support team at [email protected].
- Can I stop following someone?You can stop following any member anytime. Go to the "People" page here and click on the "Your Connections" tab. Under the "Your Connections" column found on the left side of the page, click "Following".
Click the "Following" button that appears on the profile of the member that you want to stop following. Top4 doesn't send a notification when you unfollow someone. - How do I know who I am following?Go to the "People" page here and click on the "Your Connections" tab. The profiles of the members you are following will appear on the list.
- How do I know who is following me?Go to the "People" page here and click on the "Your Connections" tab. Under the "Your Connections" column found on the left side of the page, click "Followers". The profiles of the members who are folowing you will appear on the list.
- How do I look for a person or a business in Top4?Go to the "People" page here and click on the "Find People" tab. Type the name into the search box located on top of the page.
- What happens when I follow someone on Top4? When you decide to follow a person or a business, you will be subscribed to the information they post publicly on Top4. The updates (business local page, products, job postings, press releases, etc.) made by the people you are following will appear in your e-mail newsfeed.
- What happens when someone follows me on Top4?Your followers will be notified every time you make a public post on Top4. Your updates will appear on their newsfeed.
- My domain is already registered but I have trouble signing up. What should I do?There had been several failed attempts using your domain name to sign up on Top4. As a result, your domain name was locked.
Please note that your email address must match your domain name, otherwise, I'm afraid it's impossible to create an account in Top4.
Please feel free to contact us for further assistance at [email protected].
