Signs of an Honest Used Car Dealership You Should Know
Still, it’s important to know that you’ve found an honest dealership who actually wants to help you out. The first way to do this, is to trust your gut.
Honest and Professional Pre-purchase Car Inspection in Melbourne, VIC
We have been in the automotive industry since 1984, ranging from apprentice, through to master technician, workshop foreman, controller, service advisor and service manager, in numerous premium vehicle businesses. We have built a level of loyalty that in the 21st Century is vital. After all, customer service and care is a point of difference.
We hope we are able to help you out with your needs. Our business is also known as Prepurchase Check.
Finds Salespeople Who Listen
In commission-based businesses, a bigger sale means more money in their pockets (a situation that can take the focus away from the customer’s needs). If a salesperson is consistently ignoring your requests, showing you cars out of your budget, or talking at you rather than to you, you’re not in the right place. Instead, look for sales staff who care about your opinions, show you the types of cars you want to see, and are willing to treat you with respect.
Beware of Red Flags When Buying a Used Car
This is more subjective, but it’s extremely important to trust your instincts. Also, look out for any warning signs or red flags. A dealership should make you feel comfortable, and the salesman should be helpful. A good way to determine this is if you’ve talked to them over the phone. If they are willing to negotiate with you via telephone, then they genuinely want to help you. If they try to pressure you into coming in and talking to them face-to-face, however, that’s a red flag. Chances are, they want to try and use high-pressure sales tactics in order to force you to buy the car, and they can’t do that over the phone.
However, not all dealers who want you to come in and talk face-to-face want to pressure you into buying a car. There could be a good reason they want you to come in. Listen to the tone, do they sound frustrated? Are they being pushy? These are warning signs over the phone and when at the dealership, so it’s best to just walk away.
How Long Have They Been in Business?
Finally, you can see how long they’ve been in business. If they just popped up, that doesn’t mean they are a bad dealership. They might just have not gotten their name out there enough. But, if you want to be sure, then check how long the dealership has been in business. If they have been in business for a long time, then chances are they are doing something right.
Find a Dealership That Gives Reliable Information
Too often, an untrustworthy dealer will tell customers lies about cars in hopes of making a sale. To some salespeople, a lie that gets a customer into negotiations with a manager is a lie worth telling. This can happen in a number of different ways, including deceiving customers about available features, pricing, or vehicle availability. A good dealership will always provide reliable information, even if that means telling a customer no, or that a sale isn’t possible.
How Many Positive Reviews Does The Dealership Have?
The internet is a wonderful resource – especially when it comes to local business reviews. If people aren’t happy, the internet is the number one place they’ll express themselves, which gives you the opportunity to explore how others view the dealerships in your area. Before choosing one to visit, take some time to read feedback from your community, both negative and positive. Look on sites like DealerRater and Google Reviews to check for information on reliability, helpfulness, pricing, and more. A dealer with many negative reviews may not be worth your time.
Pre-purchase Car Inspections in Melbourne, VIC
Have a professional inspector like German Precision to do a thorough pre-purchase car inspection in Melbourne to ensure that your dream car is operating properly and not a scam.
If you are looking for a professional pre-purchase car inspector in Melbourne, do not hesitate to contact German Precision or Prepurchase Check today!
sources: millerautoplaza.com, depaulachevrolet.com
35 years+ in the automotive industry in a variety of roles finally settling into the ...