Are you aware that online reviews can make or break your business?
According to a new survey*, a low-star rating can significantly harm a business's reputation and customer acquisition.The results were clear: Having 5 stars or 4 stars comes with an extremely high level of trust, 95% and 96.3%, respectively.
*by Go Fish Digital
3-star rating is perceived negatively by customers, which can negatively impact your company's revenue. You should aim for at least a 4-star rating.
Dropping from 4 stars to 3 stars revealed a massive 67% decrease in trust.
Your digital reputation is the foundation of your online presence. So how do you maximise it?
Here’s how:Ask for reviews:
Make it a point to ask customers to leave reviews after their purchase. You can include a link to your review page in a follow-up email or on your website.Make it easy: Provide clear instructions on how to leave a review and make the process as simple as possible.
Respond to reviews: Responding to reviews, both positive and negative, shows that you care about your customers and their feedback.
Choose the right platform:
Businesses should prioritise getting Google reviews to improve their online reputation and attract more customers.
**the latest Miriam Ellis's Habits of Review Readers report for Moz
Don't let a negative review ruin your online reputation!
Take control of your online reputation and gather more positive reviews and ratings with Top4.Our review management feature:
- integrates with Google Business Profile,
- collects your reviews from Google and other sites on the web, all in one place
- is the ultimate solution to weed out fake reviews and display your business's true quality.
Your reviews speak for your business.
Protect your online reputation with Top4.
Sign up today.https://top4.online/
