Media Group Offering State of the Art Message on Hold and Music on Hold Services
Media Group is a Gold Coast based company that offers a range of audio business solutions to companies in Australia. The company has its own recording studio where it records voiceovers that are then used by companies and store to play customised messages and music on hold.
Very company that provides customer care services over the phone needs to have message on hold and music on hold this because businesses simply cannot leave a blank tone after the customer is put on hold when waiting for a resolution to his problem. If that happens then the company is going to lose its customer so the solution is to have some good music or messages played out while the call is placed on hold. This is called music on hold or message on hold.
When a music on hold message is played out it needs to be original or the company needs to have rights to make use of it. In the case of messages on hold the company needs to have customised message regarding either offers or customer service options or newly launched services/products of the company.
Media Group has been in the business of offering customised business audio solutions for over a decade and have established themselves as the leader in business audio solutions. The range of services offered by the company is enough to establish its market leadership status. Services include ad on hold, message media, waiting music, hold music and more.
According to information made available to this journalist while penning this press release it said " Modern day professional voiceovers by Media Group make use of transfers, hold times and call queues to engage callers in strategic marketing by announcing new services, products or any upcoming special events and promotions."
About Media Group
At Media Group, excellence is our passion. We are the proud owners of state of the art studios with highly specialized equipment where we employ the best audio engineers who are able to master and produce the highest quality voiceovers that any media sound practitioner can produce.
2/2 Spencer Road,
Nerang, QLD 4211
Ph: +61 (7) 5551 0288